message-exclamationResponse Codes and Error Handling

The API uses standard HTTP status codes for error reporting, along with a JSON error message in the response body to help diagnose issues.

  • 2xx response codes indicate success, and require no action from the user

  • 4xx response codes indicate a problem with the request, the user can resolve these problems with the help of the error message (see example below)

  • 5xx response codes indicate a problem with the service, and cannot be addressed by the user.

Common error responses include:

HTTP Status Code
Meaning

200 OK

The request was successful and the response contains the requested data.

400 Bad Request

The request was malformed or failed validation (e.g., missing required fields, invalid parameter format, etc.).

401 Unauthorized

Authentication failed – either the Authorization header is missing, or the Bearer token is invalid or expired.

403 Forbidden

The user is authorized, but does not have permissions to access to the requested content.

404 Not Found

The requested resource does not exist. This could mean the endpoint is incorrect or the query is incorrect {domain}/{expression}

406 Not Acceptable

The server cannot produce a response matching the list of acceptable values defined in the request's headers (e.g., Accept header).

415 Unsupported Media Type

Some endpoints expect a Content-Type header, see the API endpoints documentation for details.

429 Too Many Requests

The user has sent too many requests in a given amount of time. Retry requests at a later time. This is configurable, contact your administrator.

500 Internal Server Error

Internal server error. Please retry your request or contact support if the problem persists.

503 Service Unavailable

The service is temporarily unavailable. Please retry your request after a short delay or contact support if the problem persists.

When an error occurs, the response body will typically include a JSON object with an error field describing what went wrong. Error codes For example:

{
  "error": "Invalid 'to' timestamp: Invalid timestamp or format: 2025-05-25T09:41:00, valid formats are ISO8601 or YYYY-MM-DD"
}

In this example, the error message indicates that the to query parameter was not in an acceptable format. These messages can help you adjust your request accordingly.

Last updated